Personalized Hand Holding Mug
Personalized Hand Holding Mug
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Create memorable designs with our 11oz & 15oz Sublimation Mug, crafted from high-quality ceramic for durability and style. BPA-free and designed for long-lasting use, this mug is perfect for everyday beverages or as a customizable gift.
Details:
• 11oz or 15 oz capacity, ideal for coffee, tea, or cocoa.
• Made from durable, high-quality ceramic.
• BPA-free for safe, everyday use.
• Freezer and microwave safe for convenience.
• Sublimation-ready surface for vibrant, permanent designs.
Perfect for personal use or creating one-of-a-kind gifts for any occasion!”
Shipping Info
Shipping Info
Shipping Policy
Thank you for shopping with Gifting Through Love! We’re committed to ensuring your personalized products reach you quickly and securely. Below are the details of our shipping process:
Processing Time
Standard Orders: Our current processing time is 3–5 business days for most items.
Custom Orders: Processing time may vary depending on the complexity of the design but typically takes 5–7 business days.
*If you need your order sooner, expedited processing may be available for an additional fee. Please contact us for details.
Shipping Timeframes
Standard Shipping: Typically takes 3–7 business days within the U.S. after processing.
Expedited Shipping: Available at checkout for faster delivery (2–3 business days).
International Shipping: Currently not available.
Shipping Rates
Standard Shipping: Flat rate of $5.99 for orders under $50.
Free Shipping: Available for orders over $35 within the U.S.
*Expedited shipping rates will be calculated at checkout.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number so you can follow its journey to your door.
Lost or Delayed Packages
If your package is delayed or lost, please contact us at [your email] so we can assist you. While we are not responsible for carrier delays, we’ll do our best to resolve any issues.
Changes or Cancellations
Changes to shipping addresses or cancellations must be made within 24 hours of placing your order. After that time, we cannot guarantee updates as your order may already be in production.
If you have any questions about our shipping policy, feel free to contact us at giftingthroughlove@gmail.com. We’re here to help!
Refunds & Returns
Refunds & Returns
Refund and Return Policy
Thank you for choosing Gifting Through Love! We take great pride in creating personalized, handmade products just for you. Please review our refund and return policy below:
Personalized Items
Due to the custom nature of our products, we do not accept returns or exchanges. Each item is made specifically for you, and we are unable to resell personalized items.
Damaged or Defective Items
If your item arrives damaged or defective, we’re happy to accommodate you. To ensure a smooth process, please follow these steps:
1. Contact Us: Email us at [your email] within 3 days of delivery.
2. Provide Proof: Include clear photos of the damaged item and packaging.
3. Resolution Options: We’ll offer a replacement or refund depending on the situation.
Order Changes or Cancellations
Changes or cancellations must be requested within 24 hours of placing your order. After this timeframe, production begins, and we are unable to accommodate changes.
Non-Refundable Circumstances
We cannot offer refunds or replacements for:
Errors due to incorrect information provided by the customer (e.g., typos in names or dates).
General wear and tear after delivery.
Your satisfaction is important to us, and we’re here to help resolve any issues. If you have concerns about your order, please don’t hesitate to reach out at giftingthroughlove@gmail.com.
Thank you for your understanding and support!
